Health and Safety Helpline
Get help with HR when you need it with the 24 Hour HR Helpline.
We know that effectively managing HR is one of the cornerstones of a successful business. Questions about everything from recruitment, employment contracts and inductions to managing grievances, terminating employment or redundancy procedures can all take place at any time your people are working – you don’t stop needing an answer because it’s 5 PM.
If you have urgent or specific queries about HR at your business, call the 24 Hour HR Hotline on 01455 852037. This British Chambers of Commerce endorsed service is supported by Quest, an industry-leading HR and Health & Safety solutions company. Your membership benefits include unlimited, up-to-the minute advice from employment law advisors via the Helpline.
Call the 24 Hour HR Helpline on 01455 852037.
- Published in Staff & HR
Insight 6
Keep in touch with your employee and customer satisfaction using business tools from Insight6.
The Team Safety and Customer Confidence Portal is an exclusive Chamber member benefit. This online survey tool gives you instant access to know how safe your employees feel at work and how confident your customers are in interacting with your premises or representatives safely. Developed to scale for businesses in any size or sector, the Team Safety and Customer Confidence Portal instantly notifies a designed member of your management team if a colleague or customer has concerns about their health and safety in the workplace.
Insight6 are customer experience specialists, providing support in customer journeys, mystery shopping, online feedback and more. Using their knowledge, they have developed the Team Safety and Customer Confidence Portal to respond to the challenging business and social environment currently facing our members in Staffordshire and beyond.
Have confidence in your ability to provide an environment that makes your employees and customers feel safe with the real-time surveys and feedback of the Insight6 business tools. Your Insight6 portal can be up and running within 48 hours, and you’ll receive full implementation training and ongoing support during your license period.
Email info@staffordshirechambers.co.uk to submit your details and access exclusive pricing for Chamber members.
- Published in Start-Up & Grow
Quest – Grievances
Do you need help with grievance, termination, or redundancy procedures?
Conflicts in the workplace can be some of the most difficult HR processes to manage. Having procedures in place can help to alleviate the financial and human costs of handling employee grievances, terminating an employment contract or undertaking redundancy procedures. The Quest Document Library has hundreds of documents free with your membership to download, edit and use right away. You can also access a free HR Health Check for your policies and processes.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. If you have an urgent query about grievances, terminating an employee or redundancy? Call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk
Want to discuss your HR needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Employment Documentation
Do you need help with employment documentation?
Keeping your paperwork correct is key to protecting your business and complying with employment law. Whether its contracts for new starters, policies and procedures for the employee handbook, grievance and redundancy procedures and more, you have access to free documents to download, edit and use now through the Quest Document Library.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. If you have an urgent or specific query about your employment documentation, call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk
Want to discuss your HR needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Employment Law
Do you need help with employment law?
Understanding and dealing with legal issues is an essential responsibility for every employer. With the knowledge of your legal duties to your employees you can create a positive place to work – and avoid the serious financial and personal consequences of getting things wrong.
Whether it’s hiring new members of staff, contract disputes, grievances, redundancies or just staying up-to-date with changing employment law, there’s support through the Quest Document Library.
Access hundreds of free documents to download, edit and use covering HR procedures and health & safety compliance, as well as a free HR Health Check. If you have an urgent or specific employment law query, call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk
Want to discuss your employment law needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk today.
- Published in Staff & HR
Quest – Health and Safety
Do you need help with Health & Safety in your workplace?
Keeping your employees safe at work is one of the most important aspects of running a business; the cost of getting health and safety wrong can be life-altering. You can access over 100 free health and safety documents, covering safe working practices, risk assessments, fire safety, insurance and more through the Quest Document Library.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. If you have an urgent or specific health & safety query, specialist health and safety advisors are available during office hours on 01455 852037 or visit www.chamberhr.co.uk Want to discuss your health and safety needs in more detail?
Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Recruitment
Do you need help with recruitment? From hiring to onboarding, the Quest Document Library can support you from start to finish with contracts of employment, induction documents, employee manuals and more to download, edit and use right away.
Your membership gives you free access to support from Quest to help with all aspects of managing your duties to your employees through the Quest Document Library, 24 Hour HR Helpline and a free HR Health Check. Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership.
If you have an urgent or specific recruitment query, call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk Want to discuss your recruitment needs in more detail? Arrange a face-to-face meeting with one of your local Chamber HR experts.
Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Document Library
Do you need help with your HR?
Whether you’re looking to recruit and onboard new members of staff; check your compliance with workplace health and safety requirements; or deal with everyday HR tasks to effectively manage your workforce, there’s support for your needs with the Staffordshire Chamber of Commerce.
Access hundreds of documents free with your membership through the Quest Document Library. Your membership gives you free access to support from Quest to help with all aspects of managing your duties to your employees through the Quest Document Library, 24 Hour HR Helpline and a free HR Health Check.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. Resources include
• Over 400 free employment documents to download, edit and use, covering HR areas like recruitment, contracts, employee handbooks, termination of employment, grievance and redundancy procedures
• Over 100 free downloadable health & safety documents to support compliance in your workplace with risk assessments, fire safety, insurance, safe working procedures and more
• Free HR Health Check
• Downloadable employment law and policy guidance documents
Visit www.chamberhr.co.uk to get started!
Want to discuss your needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk today.
- Published in Staff & HR
Skills Hub
Are you ready to take your business to the next level? The Skills Hub can help you get there.
Our advisors can guide you through identifying training needs, developing your employees’ skills and finding funding for paid training. Whether you’re self-employed or employ up to 250 people, we’re here to support you. The Skills Hub provides support for B2B and B2C SME businesses with no restriction on your industry, as long as you’re located within Staffordshire. We’ll help you identify how specialised training can help improve your business, choose the right courses, and find funding.
Through the Skills Hub members can receive up to 48% of the cost of bespoke training courses (up to £5000). We can help fund bespoke training needs in areas that are unique to your business, like CRM or accountancy software, specialised engineering courses, or certification for specific business machinery. Get started with a free 1:21 Skills Review, where you’ll meet with an advisor to review your needs and identify training and funding options.
Call 0300 600 1066 or visit www.staffordshireskillshub.org.uk
The Skills Hub is part-funded by the European Social Funding (ESF).
- Published in Staff & HR
Webinar Library
Schedule some time to develop your company’s HR practice with training just a click away through the Chamber’s Webinar Library.
You can start upskilling from your desk with training on a range of HR and staffing topics. Schedule some time to learn about best practices for managing people during uncertain times, from workplace and environment issues, to working from home as standard. You can find out more about looking after mental health, motivating employees and more.
New webinars are added regularly on a range of topics. It’s a great opportunity to take a breath, make a cuppa, and learn something new to successfully motivate and manage your workforce.
- Published in Staff & HR