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Expert advice and support for overseas success


With professional advisers in over 100 International Markets, Department for International Trade (DIT) is the Government Department that helps UK-based companies succeed in the global economy and assists overseas companies to bring their high-quality investment to the UK. 

This could be helping companies to export for the first time or assisting companies already exporting to develop new markets. The Staffordshire Team comprises seven International Trade Advisers who work with businesses of all sizes across all sectors. The level of support is always bespoke to each company but can include advice on any aspect of International Trade and investigate potential financial support to develop overseas.

DIT has staff based in Embassies across the world who can help companies gain a crucial foothold in their market. This can entail setting up a programme of meetings with potential customers in the Embassy itself, advising on best ‘route to market’, legislation, duties and generally helping to avoid any pitfalls.

Working closely with the DIT Team is the Chamber’s Export Documentation Team which provides a fast, efficient service and is always happy to advise companies on which documentation is required for any given country.  In 2015 the team processed Export Documentation with a value just short of £180m which is a testament to their skill and knowledge. Another facet of this team is that they can facilitate translations, at very competitive rates, on anything from a one page flyer to a full technical manual.
If you want your business to be successful in overseas markets why not call the International Trade Department on 01782 202222.

Export Britain

Export Britain, the new online resource from the British Chambers of Commerce, showcases opportunities in key international markets, and links UK exporters to support available from British Chambers and business groups both in the UK and around the world. 


Export Readiness and Translations

From the moment a company contacts the International Trade Team they will be allocated a dedicated, professional International Trade Adviser who will guide them through the exporting process from initial enquires, to market selection to shipping the goods and most importantly getting paid. The type of support available includes:

Initial visit by an International Trade Adviser to discuss individual needs.
Export potential assessments to determine your company's ability and readiness to export
Planning and strategy advice including drawing up an export action plan
Help with choosing and prioritising export markets using our Market selection Tool
Export training assessment and implementing training plans to help you develop exporting skills within your company
Export workshops which are practical and interactive to cover issues that need to be addressed before exporting and how to avoid some of the most common pitfalls
Export Mentoring - help of an experienced export professional to provide on-going advice and help you implement your export strategy.
Assistance with initial and in depth market research
Assistance with visiting overseas markets via trade missions and exhibiting at major International trade fairs/exhibitions


We offer a fast and skillful translation service to promote your business abroad. Our translators cover more than 100 languages and we aim to cater for your particular industry sector. We can help with technical, commercial and legal documents, plus website and software translation. We also offer a bespoke translated leaflet service tailored to suit your individual needs.

Currently, one in five businesses believe it is losing custom overseas because it's not translating its website, or submitting it to the leading local search engines. Given that 75% of the world's population does not speak English, translation and local listings can make a big difference to traffic to your site and therefore to your business.

60% of British trade is with non-English speaking countries and one in five companies say they are losing trade because of language and cultural barriers

There is a direct correlation between export success and the value exporters place on language skills

For more information on any of these services please speak to the Export Documents Team on 01782 202222 or email: translations@staffordshirechambers.co.uk

For more information on any of these services please speak to an International Trade Adviser on 01782 202222

International Sales & Marketing

An export communications review can help a company: develop their export business in a proactive manner,handle an increased number of enquiries from target markets competently, efficiently and professionally,consider countries once thought too difficult, Identify where language and cultural barriers are causing them to lose business, trade successfully with foreign markets without necessarily learning the language, increase its export business, improve relationships with overseas customers and distributors,confidently approach the language industry for help, giving knowledge of the process, procedures and suppliers, and gain advantage from a fresh pair of eyes, looking at the company from an outsider's point of view at what they already do well and identifying areas to improve further.

Overseas Market Visits and Trade Shows 

There's nothing like being there!  Many companies will cite taking part in overseas events such as trade shows and market visits as a really effective way to meet crucial contacts and customers face to face and update yourselves on the competition.

The International Trade Team organises an annual  programme of visits to overseas markets for companies who are looking to export for the first time as well as those who are established exporters.

Trade Fairs/Exhibitions (Worldwide)
Some Trade Fairs/Exhibitions are supported by DIT when the activity forms part of an agreed export strategy with an International Trade Adviser. Financial support for exhibitions may be available if you take at least 4sq m of stand space. Please contact the International Trade Team so that they can talk to you about financial packages and help and support that is available for you and your company.

Aid Funded Business Service

This includes Business Visits to the United Nations Agencies worldwide & The World Bank Group, Washington DC
These visits are aimed at companies looking to sell their products/services to the Relief Agencies worldwide. UKTI regularly take UK groups to visit to the United Nations Agencies in New York and Geneva and the World Bank in Washington DC. Companies from all over the United Kingdom are invited to participate.

For more information on any of these services please speak to an International Trade Adviser on 01782 202222
Or for further events/market visits please visit https://www.events.ukti.gov.uk/

Getting Goods To Market - Export Documentation

Are you a company already exporting and/ or importing, or looking to make a start in this line of business?

The Staffordshire Chambers of Commerce Export Documentation Team can help, advise and support with the issue and certification of documents to ensure your goods and services are exported with ease.

Types of documentation we can help you with include:

European Community Certificates of Origin
Arab-British Certificates of Origin

You can take advantage of our electronic export documentation service – E Cert, which enables Certificates of Origin, Invoices, ATR and EUR 1 documents to be electronically certified over the internet. This service helps reduce the application processing time, whilst still being secure and at no extra charge to the customer.  Please visit http://www.e-zcert.com/

We offer E Cert training courses at Commerce House and training on a wide range of International Trade topics, including Export Documentation, Letters of Credit and Importing Essentials. For the next available course click here.

Documentation Services

For customers wanting a ‘While-You-Wait' Counter Service this is available during the following times:
Monday to Friday
10.00 - 12.00 hours and 14.00 - 16.00 hours

There is a charge for this service but reduced for chamber members.

For further information on any of the above please Contact Vicky Frost or Allison Tomlinson:
Tel: 01782 224405 Fax: 01782 202448
E-mail: documents@staffordshirechambers.co.uk

International Market Access

Overseas Market Introduction Service (OMIS)

Market research is critical to the development of new markets in International trade. It can help companies reach sound business decisions on issues such as whether or not to export to a new market and how best to deliver products/services. A company conducting marketing research is less likely to make costly mistakes with their market entry strategy. The International Trade Team are able to provide help and guidance in researching overseas markets.

There are various levels of service available. These packages are built around the typical requirements of businesses making their first steps into a new overseas market, or looking to increase market penetration. All provide a flexible blend of preparatory advice and research, and support when you visit the market.

The OMIS service will put you directly in touch with the staff in our overseas offices, who will offer focused business advice and support on a whole range of topics key to making a successful foray into any given overseas market. Information can include; Route(s) to Market, Sales Channels, Demographics, Agents or Distributors, Pricing Strategy, Competition, Marketing Suggestions, Legislation and Local Business Practices.

Higher levels of OMIS Support can include; Product Launches, Escorted Meetings, Interpretation/ Translation and a full Programme Arranging Service. The latter effectively ensures that when a company travels to market they know who they will be meeting, why, where and when.

Each business and each market is unique. Our overseas experts will propose a programme of support and advice at the level you have chosen, aiming to support you with crucial market information, potential contacts and ultimately guide you to successful completion of a visit to the market.

OMIS research can be commissioned for over 200 overseas markets and is a subsidised service, produced by overseas Commercial Staff

To find out more contact the International Trade Team on 01782 202222

For more information on any of these services please speak to an International Trade Adviser on 01782 202222

Referrals & Partnerships

The International Trade Forum provides essential guidance for the planning and development of the International Trade Team. The forum acts as a representative voice for exporting companies in the sub-region. Issues that may be taken up include the raising of prices for air travel or freight forwarding, as well as the escalating costs of security protection or fuel surcharges. For further information on the forum, or to enquire about joining please contact Sarah Ridgeon on 01782 202222.

Business Opportunities

Everyday UKTI Advisers across the world are notified of potential business opportunities for UK Companies. it is a free service to register for these opportunities so why not register now and receive e-mail notifications direct to your inbox.Click Here

Export Finance

The International Trade Team has excellent working relationships with all major UK Banks and works closely with other partners to provide a dedicated Letter of Credit Service.

The team runs regular events, securing sponsorship from major banks where obviously ‘getting paid’ and finance are at the forefront on all companies minds.

In addition Master-classes are held on Managing Export Risk and the team works closely with the Chamber of Commerce who can offer bespoke membership packages which include working with MoneyCorp for ForEx and Euler Hermes for Credit Insurance.

The team can offer advice on ‘Factoring & Forfeiting’, and of course we have a very close relationship with UK Export Finance who deliver a range of finance packages to companies struggling to access finance for more details on UKEF Click Here

For more details on how the team can advise on Export Finance please call 01782 202222


Staffordshire Chambers of Commerce

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