HR Support
Do you need HR help? Whether you’re not sure where to start, or you’re dealing with a problem that is particularly thorny, the Chamber’s HR Advisor team is here to help.
Arrange a chat with our local HR experts to help you on a range of topics, from recruitment to documentation, employment law to grievance and redundancy, health and safety, insurance and more.
We’ll go into the level of detail you need and help you to create the roadmap that your business needs to develop and maintain an effective HR and Health & Safety management system.
Employment Law
Understanding and dealing with legal issues is an essential responsibility for every employer. With the knowledge of your legal duties to your employees you can create a positive place to work – and avoid the serious financial and personal consequences of getting things wrong. Whether it’s hiring new members of staff, contract disputes, grievances, redundancies or just staying up-to-date with changing employment law, there’s support through the Quest Document Library.
Access hundreds of free documents to download, edit and use covering HR procedures and health & safety compliance, as well as a free HR Health Check.
If you have an urgent or specific employment law query, call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk.
Skills Hub
If your business has diversified during the pandemic and your staff members require additional training, our advisors can guide you through identifying training needs, developing your employees’ skills and finding funding for paid training.
Whether you’re self-employed or employ up to 250 people, we’re here to support you. The Skills Hub provides support for B2B and B2C SME businesses with no restriction on your industry, as long as you’re located within Staffordshire.
We’ll help you identify how specialised training can help improve your business, choose the right courses, and find funding.
Through the Skills Hub members can receive up to 48% of the cost of bespoke training courses (up to £5000). We can help fund bespoke training needs in areas that are unique to your business, like CRM or accountancy software, specialised engineering courses, or certification for specific business machinery.
Get started with a free 1:21 Skills Review, where you’ll meet with an advisor to review your needs and identify training and funding options. Call 0300 600 1066 or visit www.staffordshireskillshub.org.uk
The Skills Hub is part-funded by the European Social Funding (ESF).
Counselling Services
With your Chamber membership get discounted access for your employees to a 24/7 advice and counselling service as well as face-to-face counselling services provided by Westfield Health.
This confidential telephone service can provide professional support for wellbeing issues like stress, anxiety, problems at work, as well as guidance and information on a wide range of health and lifestyle matters.
The telephone advice line is not limited to workplace issues, help available for topics like money management, bereavement and family problems. Additionally, there is support for legal issues including consumer disputes, landlord and tenancy questions, welfare benefits and more. The service is available 24/7 to support the health and wellbeing of your staff and is staffed by trained medical.
The 24 Hour Advice and Information line is on 0800 092 0987 or 0145 525 5123. You will need your Westfield Health scheme number to access support.
Staff Re-engagement
With planning for staff to return to work and to re-engage with their duties in a changed landscape, the only thing that might seem clear is it’s not “business as usual”.
Make use of the new staff re-engagement tool from Insight6 to aid your business in Covid-19 recovery planning and return your employees to work with confidence.
The Team Safety and Customer Confidence Portal is available as an exclusive Chamber member benefit. This online business tool is for businesses of any size or sector to regularly check with their teams about their feelings of safety in the workplace, and can be extended to customers to find out how confident they are in the safety of your company’s operations.
Insight6’s Safety and Confidence Tool provides a mechanism to instantly notify a nominated member of your management team if a colleague or customer raises a concern about how safe they feel working in or visiting your business. With instant notification, you can make use of the best resources you have for recovery – your people.
The Chamber is committed to supporting you and bringing our membership through one of the toughest trading environments ever to be seen. With Insight6 we want you to have confidence in your ability to reopen safely and keep customers returning.
Your Team Safety and Customer Confidence Portal can be up and running within 48 hours. You’ll receive full implementation training and ongoing support from the team at Insight6 during a three-month license period.
