Virtual Office Services
Many businesses are adapting their strategies, diversifying their product offering and changing their working processes (e.g. working from home). We have a number of tools and services that help our members maintain business services through the use of a Virtual Office.
Virtual Receptionist
The virtual receptionist service enables members to run their business at home and to ensure they never miss an important phone call. The service offers a professional call answering service that can take calls and messages using the business name and then relay the call / message to appropriate staff members.
Physical Mailbox
Rent a secure physical mail box at Commerce House. Useful for businesses working remotely or with no fixed address who want to continue using a professional business address.
Virtual Inbox
Forward emails to any address in the world. The Scan 2 email service also scans important letters and emails and forwards them directly to the business owner.
Stay connected
Connect with fellow members, clients, and staff members with our video and conferencing facilities. We also aim to open up our members’ lounge to enable members to enjoy a social distanced coffee and reconnect with peers.
For more information please call 01782 202222
- Published in Marketing & Digital Innovation, Staff & HR
GROWTHmapper® Recovery
Stoke-on-Trent & Staffordshire Growth Hub has invested in a cutting-edge online business diagnostic tool, GROWTHmapper® Recovery, in order to support small-to-medium businesses across Stoke-on-Trent & Staffordshire with recovery from the Covid-19 pandemic.
What is GROWTHmapper® Recovery?
The purpose-built diagnostic and planning tool was created by Oxford Innovation, supported by the Enterprise Research Centre. GROWTHmapper® Recovery is designed to minimise the risk of business failure by identifying the particular key priorities for each business, highlighting any necessary tactical approaches to creating stability.
How does it work?
Each member of the management team within the business undertakes the GROWTHmapper® recovery online questionnaire. Taking just 15 minutes to complete, it examines 6 key areas: cash-flow, finance, market, demand capability, human resources and personal resilience.
The GROWTHmapper® Recovery report contains a series of charts that highlight relative strengths and weaknesses. This, together with a fully-funded 1-2-1 Diagnostic with an Accredited Business Advisor from Stoke-on-Trent and Staffordshire Growth Hub, allows a leadership team to check for consistency in their understanding of the challenges to agree priorities for action. The Business Advisor uses the report to facilitate a discussion that focuses attention on key actions and recovery planning, all adjusted to reflect the relative levels of crisis or resilience in each area of operations.
GROWTHmapper® Recovery uses a unique intervention matrix, which provides specific options for each business dependent upon their relative position on the pathway to recovery. These are created through analysis of each operational area in the context of the impact of Covid19 on the business.
For more information please contact Richard Brace on 01782 202222 or email richard.brace@staffordshirechambers.co.uk
- Published in Finance & Funding, Start-Up & Grow
24/7 Health Advice Helpline
As a member of the Staffordshire Chamber of Commerce, your employees have free access to Health At Hand, the 24 hour telephone health advice line from AXA PPP Healthcare. From struggles to concentrate to being unable to sleep, when someone worries about their health, their performance at work can suffer.
The Health At Hand service is staffed by a team of nurses, midwives, counsellors and pharmacists who are just at the end of the phone to help put questions to rest, day or night. Improve staff motivation and engagement with this fantastic support for their health and wellbeing.Access to this service is free with Chamber membership and does not require additional insurance cover through AXA PPP Healthcare.
Access is free with your Chamber membership.
Visit www.axappphealthcare.co.uk to set up access for your team.
- Published in Staff & HR
Chamber HR Advisor
Do you need HR help? Whether you’re not sure where to start, or you’re dealing with a problem that is particularly thorny, the Chamber’s HR Advisor team is here to help.
Arrange a chat with our local HR experts to help you on a range of topics, from recruitment to documentation, employment law to grievance and redundancy, health and safety, insurance and more. We’ll go into the level of detail you need and help you to create the roadmap that your business needs to develop and maintain an effective HR and Health & Safety management system.
Let’s talk. Email us today on info@staffordshirechambers.co.uk
- Published in Staff & HR
