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Staffordshire Chambers of Commerce

Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom

February 2019

How To Protect You & Your Company

Thu 21st February @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Find out how to successfully gain a business advantage by managing corruption and modern slavery risk in the wider world. Who should attend? Individuals at manager and director level. What will it cover? • New markets and potential partners • The ability to navigate the corruption and enforced labour traps • How to create a competitive advantage • The provision of simple tools to build robust business processes

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Level 3 Emergency First Aid at Work

Mon 25th February @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£100 – £130 16 tickets left

Achieve a national award and arm yourself with the knowledge necessary to provide treatment to casualties in a prompt, safe and effective manner with this training course. Who should attend? Individuals and business owners who want to receive training in emergency first aid or nominated first aiders. What will it cover? • Responsibilities and reporting • Assessment of the situation • How to deal with an unresponsive casualty • Basic hygiene in First Aid • Burns • Epilepsy • Resuscitation…

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Members Breakfast

Wed 27th February @ 8:00 am - 11:00 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
Free 41 tickets left

We are delighted that you have joined Staffordshire Chambers of Commerce! Join us at our Members Breakfast to find out how you can maximize your membership. This is a great opportunity to learn more about our extensive membership benefits, as well as helping you to determine which services will support your individual business needs. By taking full advantage of Chamber services, your company will receive help, support and make invaluable new business contacts via our extensive events program. Come and…

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Increasing Sales To Grow Your Business

Wed 27th February @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 19 tickets left

Many small and medium-size companies are excellent in delivering their products or services, but not necessarily at selling them in the first place. This course is designed to arm you with the vital skills required to sell your products or services effectively and maximise profits. Who should attend? Individuals, managers or business owners who need the skills to sell. What will it cover? • Confidence with selling • How to maintain interest through to order completion • The value of…

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Brexfast Survival

Thu 28th February @ 8:00 am - 10:00 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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Free 43 tickets left

The ‘B’ word. It does affect you. Some love it, some hate it, we haven’t gone a day without hearing about it! It’s the most important meals of the day. Join us for Breakfast and all things BREXIT. Finest has teamed up with The European Commission to deliver this informative event. Don't miss your chance to ask questions, discuss concerns and get expert advice. As a professional, you and your clients will benefit from this event. Finest believe that supporting…

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March 2019

Boosting Women in work – “hang up your hang ups”

Thu 7th March @ 9:00 am - 1:00 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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Free 52 tickets left

Network with powerful positive women and be inspired to be your best self. 09:00-10:00 – Registration, breakfast 10:00-10.30 – Sarah Colclough & Peggy Bamuh - Boosting Women in Business project 10.30-11.00 - Ramon Hirschi, Mentoring for Growth – the value of Mentoring 11.00-11.15 - Break & refreshments 11.15-12.00 – Christine Gilbert – Hang up your hang ups 12.00-13.00- Lunch & networking This event is funded by the NatWest Skills & Opportunities Fund and Mentoring for Growth. There is a £10…

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E-Cert & Completing Export Documentation

Tue 12th March @ 9:30 am - 12:00 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Explore the opportunities E-Z cert can provide as a fast, cost-effective service that can support and help businesses to prepare and certify export documents online. Completing this course will enable you to complete export documentation correctly. Who should attend? Shipping clerks and individuals working in finance, logistics and sales. What will it cover? • How to complete export documents • The skills and knowledge of international trade procedures • Where to go for sources of information

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Social Value

Tue 12th March @ 10:00 am - 3:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 19 tickets left

Gain a greater understanding of how to measure, manage and maximise the social value of your business. Designed to give you the tools necessary to understand the social value of your activities, this course will improve your knowledge and understanding of how to embed social value in your business management. Who should attend? Individuals who are interested in social value or are engaged in maximising social impact. What will it cover? • The concepts of social value and social impacts…

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Character & Confidence

Wed 13th March @ 10:00 am - 3:00 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 16 tickets left

Become your ‘Best Self’ and learn the tips and techniques required to feel more positive. Increased use of technology often cuts out talking to each other and relationship building. This course will explore the ways in which you can use both together to create better personal and business relationships. Who should attend? Individuals wishing to gain a better understanding of themselves and others. What will it cover? • How to appreciate personality differences • Ways to improve self-awareness • The…

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Panel with the Pros: #digitalmarketing

Thu 14th March @ 8:00 am - 10:00 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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Free – £10.00 8 tickets left

There are so many techniques for marketing nowadays, most of which are digital. It can also be challenging to keep up to date with the ever-changing trends and know what the most effective tactic is for your business. Therefore, Finest are putting on this jargon-free marketing event, designed to inform and inspire you. Finest are bringing a panel of digital marketing experts, along with their top tips on the matter. As well as interview with Emma Candlin, JHPS Gardens, who will…

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Intermediate Excel

Thu 14th March @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 7 tickets left

Develop your basic Excel knowledge and become more proficient in developing your own spreadsheets. This course is designed to enable you to use your skills and knowledge of Excel to help you solve some of the challenges in your business. Who should attend? Individuals with a basic knowledge of Excel looking to extend their knowledge and skills. What will it cover? • A review of basic formulae, style creation and data linking • How to edit large worksheets and create…

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Incoterms

Tue 19th March @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Examining the relevance of Incoterms to your business, this course explains the delivery terms which determine buyers and sellers’ risks and responsibilities in international contracts. This is the ideal course if you are a beginner or experienced international trader as it provides detailed information regarding Incoterms 2010. Who should attend? Individuals or businesses who trade internationally. What will it cover? • Incoterms and their purpose • The definition of Incoterm 2010 rules • The role of the parties involved in…

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Methods of Payment

Tue 19th March @ 1:30 pm - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£130 – £160 20 tickets left

Discover the advantages and disadvantages of the different methods of payment used in international trade. Understanding the necessary documentation and complying with the requirements of each method of payment for international trade, will help your business achieve trouble-free international trade transactions. Who should attend? Shipping technicians, international salespeople and individuals working in accounts and finance. What will it cover? • The methods of payment used in international trade • The necessary documentation needed • Compliance requirements

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Face to Face Selling

Wed 20th March @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Learn the necessary practical skills and techniques required when selling to clients face-to-face. This training course will help you to understand the sales process journey and the core skills required to boost sales. Who should attend? Individuals who create new business leads, especially in a sales role. What will it cover? • The necessary communication skills required to sell • A step-by-step guide to selling • Core selling skills • Effective techniques

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Learn from a Leader: Head Honcho

Thu 21st March @ 8:00 am - 11:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£25.00 – £30.00 33 tickets left

‘Success in business is about people people people, whatever industry a company is in, it’s employees are its biggest competitive advantage’ – Richard Branson Management is a key component when running a successful business. We know it can be very challenging to effectively delegate, communicate and lead a team. Come along to this focussed masterclass where you will define the difference between managements and leadership, explore specific theories and practice tools to that you can implement in the workplace. Our…

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Export Documentation

Tue 26th March @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

This course will help you to successfully complete export documentation, understand when to use them, what procedures they have to follow and importantly why they are required. On completion of the course, you will be able to prepare a quotation and identify additional documentation needed for specific business sectors. Who should attend? Individuals who wish to gain a better understanding of international trade procedures. What will it cover? • How to produce relevant documentation for shipment • Where to go…

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Health & Safety Awareness

Fri 29th March @ 9:30 am - 11:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£100 – £130 20 tickets left

Gain a basic knowledge of health and safety with this training course, covering key topics such as risk management, fire safety and lone working. Who should attend? Individuals or business owners who have responsibility for health and safety. What will it cover? • Risk management • Accident reporting • Working at height • Slips, trips and falls • Working with asbestos • Lone working • Control of substances hazardous to health • Display screen equipment • Personal protective equipment •…

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April 2019

BCC Customs Procedures

Tue 2nd April @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Highlighting key company and individual legal responsibilities when declaring cargo to HM Revenue and Customs, this course clearly explains the procedures which may save you and your company time and money when exporting or importing cargo. Who should attend? Individuals or businesses who trade internationally. What will it cover? • The role of HMRC • The process of customs declaration • How to avoid common errors • Types of suspension regimes

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BCC Rules of Origin

Tue 2nd April @ 1:30 pm - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Demystify the complex preference rules of origin and gain essential knowledge and understanding of how to ensure these are followed correctly, enabling you to get the best outcome when trading internationally. Who should attend? Individuals or businesses who trade internationally. What will it cover? • How to establish the correct tariff number for their goods • The process of customs declaration • The rules to establish the country of origin of goods and identify those which qualify for lower or…

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Speed Networking

Wed 3rd April @ 8:00 am - 9:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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Free – £10.00 24 tickets left

Speed networking is fun, energetic, and it works! Join us for our next speed networking session, where you will have the opportunity to make up to 40 new contacts in just one hour. Our speed networking events provide one of the most cost effective ways to develop your organisation, as well as promoting partnership working. Speed networking sessions are hugely popular and often sell-out, so we recommend an early booking to avoid disappointment. Where else can you meet so many…

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Introduction to Social Media Business to Customer

Wed 3rd April @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£100 – £130 18 tickets left

Learn the art of social selling and create a strategy to influence customers and how they engage with your business through social media. Providing the tips and techniques to help market your business using social media, this course helps you understand how engage your target audience. Who should attend? Individuals who have little or no knowledge of how to use social media for consumer marketing but want to learn how to help raise the profile of their business or the…

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Letters of Credit

Tue 9th April @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 19 tickets left

Letters of Credit are an accepted international payment method, but they can be time-consuming and costly for both buyers and sellers if you don’t understand how to control them. This course is specifically designed to help you avoid bank charges, improve administration efficiency and reduce risk. Who should attend? Individuals who wish to gain a better understanding of international trade procedures. What will it cover? • The procedures and parties involved • How to comply with requirements • The different…

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Introduction to Excel

Thu 11th April @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 8 tickets left

Aimed at the less-experienced users of Excel, this course will enable you to develop your own spreadsheets and help you develop a knowledge of how to use the applications basic tools. Who should attend? New Excel users. What will it cover? • How to create a spreadsheet and enter, edit or organise data • Use of built in functions • How to format the sheet and use graphs to display data

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Introduction to Importing

Tue 16th April @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Explaining the requirements for documentation, what information is needed and why, this course will ensure you meet the necessary financial, transport and legal requirements to avoid extra costs, delays in the movement of goods and how to avoid a possible seizure of your imports. Who should attend? Individuals working in the import departments of buying or manufacturing companies or individuals who are interested in starting to import for their own business. What will it cover? • An understanding of import…

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Breakfast and America

Mon 29th April @ 8:30 am - 10:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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Free – £10.00 60 tickets left

Whatever your opinion on the current US President, the USA remains the world’s largest and most successful economy. As well as the UK’s biggest export market! Last year the UK shipped nearly $60bn worth of goods to the USA, this is twice as much as the trade with France and three times higher than the goods shipped to China. So, with a population of over 300 million, a consumer driven economy and relatively low levels of tax, you can see…

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May 2019

Time & Stress Management

Wed 1st May @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Identify the practical solutions necessary for managing your time effectively. This course showcases the benefits of a healthy work-life balance and how this will hopefully reduce stress in the long run. Who should attend? Individuals who are trying to balance time and work pressures. What will it cover? • How to create a healthy life/work balance • Stress reduction tips • What causes time constraints and how to manage them

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Microsoft Word Level 3

Thu 2nd May @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 8 tickets left

Learn about the more advanced features of Word and how to take advantage of them. This course will help improve your current skills and help you produce stylish and detailed documents to help you and your business. Who should attend? Individuals with a good working knowledge of Word or those who have attended the Level 2 course. What will it cover? • An introduction to automatic spelling and grammar corrections • How to use page numbering, headers, footers and images…

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Microsoft Word Level 4

Thu 2nd May @ 1:30 pm - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 8 tickets left

Improve your working knowledge of Word and learn how you can use its advanced tools and techniques to create stunning professional looking documents for your business. Who should attend? Individuals with a good working knowledge of Word or those who have attended the Level 3 course. What will it cover? • How to develop Mail Merge, lists and emails within Word • The creation of templated documents and forms for printing or online use • How to protect documents, track…

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Meet the Leader: Clicking Your Way to Success

Tue 7th May @ 8:00 am - 10:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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Free – £10.00 60 tickets left

Prepare to be inspired this May with our Meet the Leader series, this time featuring Click Dealer telling their story on how the business began.

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Speed Networking

Thu 9th May @ 8:00 am - 9:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
Free – £10.00 38 tickets left

Speed networking is fun, energetic, and it works! Join us for our next speed networking session, where you will have the opportunity to make up to 40 new contacts in just one hour. Our speed networking events provide one of the most cost effective ways to develop your organisation, as well as promoting partnership working. These sessions are hugely popular and often sell-out, so we recommend an early booking to avoid disappointment. Agenda: 08:00 - Breakfast and registration 08:30 -…

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Developing & Managing Budgets

Tue 14th May @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Learn the practical tools you’ll need when controlling and managing a budget and understand what they look like and why they are necessary. This course will explore the importance of using information and past data and realistic assumptions, to help forecast future performance in an easy to understand way. Who should attend? Individuals managing a budget who want to improve their knowledge and understanding of the key factors to watch. What will it cover? • Why a budget is necessary…

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A Fresh Cup of Networking

Thu 16th May @ 8:00 am - 10:00 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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Free 40 tickets left

Welcome to your Finest. Join us for a coffee to find out how you can maximise your membership. This is a great opportunity to learn more about our extensive professional services benefits, as well as helping you to determine which services will support your individual business needs. By taking full advantage of chamber services, your company will receive help, support and make invaluable new business contacts via our extensive events program. Come and meet our team, drop in for 5…

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Intermediate Excel

Thu 16th May @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 8 tickets left

Develop your basic Excel knowledge and become more proficient in developing your own spreadsheets. This course is designed to enable you to use your skills and knowledge of Excel to help you solve some of the challenges in your business. Who should attend? Individuals with a basic knowledge of Excel looking to extend their knowledge and skills. What will it cover? • A review of basic formulae, style creation and data linking • How to edit large worksheets and create…

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Charity Quiz

Thu 16th May @ 5:30 pm - 9:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£10.00 – £15.00 59 tickets left

As one of our most popular events, we are excited to announce, it’s back! The Staffordshire chambers of commerce challenges you to a night of healthy competition. Get your team names ready, appoint your scribe, and let the games begin! Our annual quiz supports local charity's and promises to deliver an evening of fantastic entertainment. We simply cannot wait! Agenda: 17.30pm – Arrival and Drinks 18.00pm – Welcome 18.30pm – Quiz Begins 20.30pm – Winners Presentation 20.45pm – Networking 21.30pm…

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Marketing Morning

Tue 21st May @ 8:00 am - 10:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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Free 37 tickets left

You spoke, and we heard! The chamber membership has expressed their interest in marketing, and rightly so! We recognise that it is an important part of your business strategy, and we’re happy to support. All are welcome, so, if you’re just starting out, or consider yourself a seasoned professional, we’d love to have you here. We’ll bring the industry experts, if you bring the questions! Get ready for interactive panel discussions, sharing best practice, knowledge and quality networking. Join us,…

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Difficult Conversations

Wed 22nd May @ 10:00 am - 3:00 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Discover how you can communicate directly and honestly by mitigating situations as they arise and negotiating resolutions through powerful conversations. Who should attend? Those who already lead a team or work in close contact with other groups or departments. What will it cover? • An understanding of the principles of clear communication and setting expectations • Awareness of your own impact • How to prepare for and start the conversation • Tips for avoiding conflict

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Learn from a Leader: Take the Lead

Thu 23rd May @ 8:00 am - 10:00 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£20.00 – £25.00 40 tickets left

Leadership: NOUN "the action of leading a group of people or an organization." We know what it means, but how do we become strong leaders? This thought-provoking masterclass, aimed at professionals who already hold a management position, will help you discover more about yourself and others. In this interactive workshop you will work through a range of techniques to explore where your strengths, weaknesses and ‘Leadership Leaks’ are. You will identify your most critical leadership challenges, explore the journey of…

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Manual Handling Awareness

Fri 31st May @ 9:30 am - 11:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£100 – £130 20 tickets left

Equip yourself with the knowledge of how to keep yourself and others safe using the latest manual handling techniques. Here you will learn how to safely carry out manual handling to avoid workplace injury. Who should attend? Individuals or business owners to help understand how to avoid injuries in the workplace. What will it cover? • Health and safety law • The risks associated with manual handling • The correct procedures to follow • Appropriate control measures to put in…

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June 2019

Incoterms

Tue 4th June @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£130 – £160 20 tickets left

Examining the relevance of Incoterms to your business, this course explains the delivery terms which determine buyers and sellers’ risks and responsibilities in international contracts. This is the ideal course if you are a beginner or experienced international trader as it provides detailed information regarding Incoterms 2010. Who should attend? Individuals or businesses who trade internationally. What will it cover? • Incoterms and their purpose • The definition of Incoterm 2010 rules • The role of the parties involved in…

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Methods of Payment

Tue 4th June @ 1:30 pm - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£130 – £160 20 tickets left

Discover the advantages and disadvantages of the different methods of payment used in international trade. Understanding the necessary documentation and complying with the requirements of each method of payment for international trade, will help your business achieve trouble-free international trade transactions. Who should attend? Shipping technicians, international salespeople and individuals working in accounts and finance. What will it cover? • The methods of payment used in international trade • The necessary documentation needed • Compliance requirements

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Business Continuity & Disaster Recovery

Thu 6th June @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Every year, one in five companies face a major disruption to their business and one in ten of those businesses will not survive. Discover the importance of having your own business continuity and disaster recovery plan and gain the insight needed to enable you to continue key business functions if disaster strikes. Who should attend? Individuals, managers or small business owners. What will it cover? • Business impact assessment • How to develop a business continuity plan • Incident response…

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Winning Tenders

Thu 6th June @ 1:30 pm - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £250 20 tickets left

Explore the skills, knowledge and information needed to write effective and successful winning bids, enabling you to improve your chance of success. This course will provide you with a complete understanding of bid and tender writing, making sure you have the necessary skills to help you win your next contract. Who should attend? Those who wish to apply for national government, local authority or private sector tenders. What will it cover? • The size and diversity of the procurement market…

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Me, Myself and I

Tue 11th June @ 8:00 am - 11:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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Free – £10.00 39 tickets left

Learn the art of selling your greatest asset – yourself! Our next event in the Become an Expert series focuses on how to effectively sell yourself to gain more business.

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Export Documentation

Tue 11th June @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£195 – £250 20 tickets left

This course will help you to successfully complete export documentation, understand when to use them, what procedures they have to follow and importantly why they are required. On completion of the course, you will be able to prepare a quotation and identify additional documentation needed for specific business sectors. Who should attend? Individuals who wish to gain a better understanding of international trade procedures. What will it cover? • How to produce relevant documentation for shipment • Where to go…

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Developing New Business By Telephone

Wed 12th June @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Master the art of actively canvassing for new business using the telephone, exploring the actions necessary to take in order to get new contacts and create business opportunities. Who should attend? All individuals tasked with creating new business leads. What will it cover? • A cold vs warm telephone manner • Communication methods required • Assertiveness • Confidence with using the phone

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BCC Customs Procedures

Tue 18th June @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£130 – £160 20 tickets left

Highlighting key company and individual legal responsibilities when declaring cargo to HM Revenue and Customs, this course clearly explains the procedures which may save you and your company time and money when exporting or importing cargo. Who should attend? Individuals or businesses who trade internationally. What will it cover? • The role of HMRC • The process of customs declaration • How to avoid common errors • Types of suspension regimes

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Telephone Skills

Tue 18th June @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£195 – £250 20 tickets left

Dealing with customers and suppliers by telephone is vital for both image and good business practice. This interactive course looks at how you can improve your business telephone skills by learning the art of good communication and making use of equipment available. Who should attend? Individuals, managers or business owners. What will it cover? • How to deliver a professional image over the phone • How to deliver assertiveness • The ability to deal with difficult callers • Confidence on…

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BCC Rules of Origin

Tue 18th June @ 1:30 pm - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£130 – £160 20 tickets left

Demystify the complex preference rules of origin and gain essential knowledge and understanding of how to ensure these are followed correctly, enabling you to get the best outcome when trading internationally. Who should attend? Individuals or businesses who trade internationally. What will it cover? • How to establish the correct tariff number for their goods • The process of customs declaration • The rules to establish the country of origin of goods and identify those which qualify for lower or…

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From colleague to supervisor

Wed 19th June @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Explore the changes you may face as a newly promoted team member during the shift from colleague to supervisor and learn how to deal with potential barriers that you may face in your new role. Who should attend? Individuals newly-promoted from their peer group. What will it cover? • Confidence within a new role • Strategies to deal with personal and professional barriers • How to work best with senior management

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Letters of Credit

Tue 25th June @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Letters of Credit are an accepted international payment method, but they can be time-consuming and costly for both buyers and sellers if you don’t understand how to control them. This course is specifically designed to help you avoid bank charges, improve administration efficiency and reduce risk. Who should attend? Individuals who wish to gain a better understanding of international trade procedures. What will it cover? • The procedures and parties involved • How to comply with requirements • The different…

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Advanced Excel

Thu 27th June @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 8 tickets left

Become an Excel expert by learning the applications advanced tools and techniques. This course will show you how to analyse and present your data more efficiently and effectively as well as automate tasks. Who should attend? Individuals with a good working knowledge of Excel looking to develop more powerful spreadsheets. What will it cover? • VLOOKUP and HLOOKUP • Cut, copy and paste • Creating a view • Advanced list management • Linking data • Outlines • Pivot tables •…

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July 2019

Introduction to Importing

Tue 2nd July @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Explaining the requirements for documentation, what information is needed and why, this course will ensure you meet the necessary financial, transport and legal requirements to avoid extra costs, delays in the movement of goods and how to avoid a possible seizure of your imports. Who should attend? Individuals working in the import departments of buying or manufacturing companies or individuals who are interested in starting to import for their own business. What will it cover? • An understanding of import…

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Advanced Social Media For Business Business to Business

Wed 3rd July @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£150 – £190 19 tickets left

Achieve engagement with businesses you want to influence and engage with by building better brand awareness and greater advocacy. This advanced course helps set objectives, identifies creative opportunities and explores how to use metrics to drive your social media activity to deliver results. Who should attend? Those with the basic skills and knowledge needed to market their business to other businesses, but who are looking to take it to the next level. What will it cover? • An in-depth look…

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Become the next Head Honcho

Tue 9th July @ 8:00 am - 11:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£25.00 – £30.00 20 tickets left

Transform your management, leadership, and delegation skills with the latest event in our Become an Expert series. Management expert *** will be joining us for an informal discussion on management strategy, leading an effective team, the importance of delegation and more. Don’t miss out on this inspirational event!

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E-Cert & Completing Export Documentation

Tue 9th July @ 9:30 am - 12:00 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Explore the opportunities E-Z cert can provide as a fast, cost-effective service that can support and help businesses to prepare and certify export documents online. Completing this course will enable you to complete export documentation correctly. Who should attend? Shipping clerks and individuals working in finance, logistics and sales. What will it cover? • How to complete export documents • The skills and knowledge of international trade procedures • Where to go for sources of information

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Performance Appraisals

Wed 10th July @ 10:00 am - 3:00 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 11 tickets left

Appraisals are an essential tool to help deal effectively with employee performance. This course will provide you with the essential knowledge needed to carry out your managerial responsibilities related to employee support, performance and handling staff appraisals. Who should attend? Individuals, managers and leaders with line management responsibilities or those in a HR support role. What will it cover? • The performance management process • Linking performance to pay or bonuses • Formal meetings • How to set objectives •…

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Non-Member Breakfast

Tue 16th July @ 8:00 am - 10:00 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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Free 39 tickets left

Interested in joining Staffordshire Chambers of Commerce? Join us at our Non-Members Breakfast for a ‘sneak peek’ into what you’re missing out on! This is a great opportunity to learn more about our extensive membership benefits, as well as helping you to determine which services will support your individual business needs. By taking full advantage of Chamber services, your company will receive help, support and make invaluable new business contacts via our extensive events program. Come and meet our team…

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Cost Control

Wed 17th July @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160.00 20 tickets left

Learn how internal data such as management accounts can be utilised without a great deal of financial training. This course will help you understand the most critical factors that impact costs and how and when to take action to improve business performance. Who should attend? Managers or small business owners. What will it cover? • How internal data can be utilised without a great deal of financial training • How to plot trends and take positive action • How key…

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August 2019

Character & Confidence

Wed 14th August @ 10:00 am - 3:00 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Become your ‘Best Self’ and learn the tips and techniques required to feel more positive. Increased use of technology often cuts out talking to each other and relationship building. This course will explore the ways in which you can use both together to create better personal and business relationships. Who should attend? Individuals wishing to gain a better understanding of themselves and others. What will it cover? • How to appreciate personality differences • Ways to improve self-awareness • The…

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September 2019

Introduction to Excel

Thu 5th September @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 8 tickets left

Aimed at the less-experienced users of Excel, this course will enable you to develop your own spreadsheets and help you develop a knowledge of how to use the applications basic tools. Who should attend? New Excel users. What will it cover? • How to create a spreadsheet and enter, edit or organise data • Use of built in functions • How to format the sheet and use graphs to display data

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E-Cert & Completing Export Documentation

Tue 10th September @ 9:30 am - 12:00 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£130 – £160 20 tickets left

Explore the opportunities E-Z cert can provide as a fast, cost-effective service that can support and help businesses to prepare and certify export documents online. Completing this course will enable you to complete export documentation correctly. Who should attend? Shipping clerks and individuals working in finance, logistics and sales. What will it cover? • How to complete export documents • The skills and knowledge of international trade procedures • Where to go for sources of information

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Incoterms

Tue 17th September @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Examining the relevance of Incoterms to your business, this course explains the delivery terms which determine buyers and sellers’ risks and responsibilities in international contracts. This is the ideal course if you are a beginner or experienced international trader as it provides detailed information regarding Incoterms 2010. Who should attend? Individuals or businesses who trade internationally. What will it cover? • Incoterms and their purpose • The definition of Incoterm 2010 rules • The role of the parties involved in…

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Methods of Payment

Tue 17th September @ 1:30 pm - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Discover the advantages and disadvantages of the different methods of payment used in international trade. Understanding the necessary documentation and complying with the requirements of each method of payment for international trade, will help your business achieve trouble-free international trade transactions. Who should attend? Shipping technicians, international salespeople and individuals working in accounts and finance. What will it cover? • The methods of payment used in international trade • The necessary documentation needed • Compliance requirements

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Increasing Sales To Grow Your Business

Wed 18th September @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Many small and medium-size companies are excellent in delivering their products or services, but not necessarily at selling them in the first place. This course is designed to arm you with the vital skills required to sell your products or services effectively and maximise profits. Who should attend? Individuals, managers or business owners who need the skills to sell. What will it cover? • Confidence with selling • How to maintain interest through to order completion • The value of…

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Export Documentation

Tue 24th September @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

This course will help you to successfully complete export documentation, understand when to use them, what procedures they have to follow and importantly why they are required. On completion of the course, you will be able to prepare a quotation and identify additional documentation needed for specific business sectors. Who should attend? Individuals who wish to gain a better understanding of international trade procedures. What will it cover? • How to produce relevant documentation for shipment • Where to go…

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Developing & Managing Budgets

Wed 25th September @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Learn the practical tools you’ll need when controlling and managing a budget and understand what they look like and why they are necessary. This course will explore the importance of using information and past data and realistic assumptions, to help forecast future performance in an easy to understand way. Who should attend? Individuals managing a budget who want to improve their knowledge and understanding of the key factors to watch. What will it cover? • Why a budget is necessary…

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Fire Safety Awareness

Fri 27th September @ 9:30 am - 11:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£100 – £130 20 tickets left

Learn the risks associated with fire and the practical steps that can be taken to prevent it, as well as managing the risks that fire presents in your workplace. Who should attend? Individuals or business owners who oversee fire safety arrangements in the workplace. What will it cover? • The properties of fire and basic fire science • Fire spread • Evacuation techniques and how to respond to alarms

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October 2019

BCC Customs Procedures

Tue 1st October @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Highlighting key company and individual legal responsibilities when declaring cargo to HM Revenue and Customs, this course clearly explains the procedures which may save you and your company time and money when exporting or importing cargo. Who should attend? Individuals or businesses who trade internationally. What will it cover? • The role of HMRC • The process of customs declaration • How to avoid common errors • Types of suspension regimes

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BCC Rules of Origin

Tue 1st October @ 1:30 pm - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£130 – £160 20 tickets left

Demystify the complex preference rules of origin and gain essential knowledge and understanding of how to ensure these are followed correctly, enabling you to get the best outcome when trading internationally. Who should attend? Individuals or businesses who trade internationally. What will it cover? • How to establish the correct tariff number for their goods • The process of customs declaration • The rules to establish the country of origin of goods and identify those which qualify for lower or…

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Time and Stress Management

Wed 2nd October @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Identify the practical solutions necessary for managing your time effectively. This course showcases the benefits of a healthy work-life balance and how this will hopefully reduce stress in the long run. Who should attend? Individuals who are trying to balance time and work pressures. What will it cover? • How to create a healthy life/work balance • Stress reduction tips • What causes time constraints and how to manage them

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Letters of Credit

Tue 8th October @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£195 – £250 20 tickets left

Letters of Credit are an accepted international payment method, but they can be time-consuming and costly for both buyers and sellers if you don’t understand how to control them. This course is specifically designed to help you avoid bank charges, improve administration efficiency and reduce risk. Who should attend? Individuals who wish to gain a better understanding of international trade procedures. What will it cover? • The procedures and parties involved • How to comply with requirements • The different…

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Advanced Social Media For Business Business to Customer

Wed 9th October @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£150 – £190 20 tickets left

Achieve engagement with customers you want to influence and engage with by building better brand awareness and greater advocacy. This advanced course helps set objectives, identifies creative opportunities and explores how to use metrics to drive your social media activity to deliver results. Who should attend? Those with the basic skills and knowledge needed to market their business to other businesses, but who are looking to take it to the next level. What will it cover? • An in-depth look…

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Introduction to Importing

Tue 15th October @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£195 – £250 20 tickets left

Explaining the requirements for documentation, what information is needed and why, this course will ensure you meet the necessary financial, transport and legal requirements to avoid extra costs, delays in the movement of goods and how to avoid a possible seizure of your imports. Who should attend? Individuals working in the import departments of buying or manufacturing companies or individuals who are interested in starting to import for their own business. What will it cover? • An understanding of import…

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Intermediate Excel

Thu 17th October @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 8 tickets left

Develop your basic Excel knowledge and become more proficient in developing your own spreadsheets. This course is designed to enable you to use your skills and knowledge of Excel to help you solve some of the challenges in your business. Who should attend? Individuals with a basic knowledge of Excel looking to extend their knowledge and skills. What will it cover? • A review of basic formulae, style creation and data linking • How to edit large worksheets and create…

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Developing New Business By Telephone

Wed 23rd October @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Master the art of actively canvassing for new business using the telephone, exploring the actions necessary to take in order to get new contacts and create business opportunities. Who should attend? All individuals tasked with creating new business leads. What will it cover? • A cold vs warm telephone manner • Communication methods required • Assertiveness • Confidence with using the phone

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Level 3 Emergency First Aid at Work

Fri 25th October @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£100 – £130 20 tickets left

Achieve a national award and arm yourself with the knowledge necessary to provide treatment to casualties in a prompt, safe and effective manner with this training course. Who should attend? Individuals and business owners who want to receive training in emergency first aid or nominated first aiders. What will it cover? • Responsibilities and reporting • Assessment of the situation • How to deal with an unresponsive casualty • Basic hygiene in First Aid • Burns • Epilepsy • Resuscitation…

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November 2019

Difficult Conversations

Wed 6th November @ 10:00 am - 3:00 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Discover how you can communicate directly and honestly by mitigating situations as they arise and negotiating resolutions through powerful conversations. Who should attend? Those who already lead a team or work in close contact with other groups or departments. What will it cover? • An understanding of the principles of clear communication and setting expectations • Awareness of your own impact • How to prepare for and start the conversation • Tips for avoiding conflict

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Supervision & Management

Tue 12th November @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£195 – £250 20 tickets left

Learn the skills you need to manage others and create a happy and effective team. On this training course you will discover the importance of motivating your team and the different management styles. Who should attend? Individuals who oversee staff members and their roles. What will it cover? • How to get the best from your team • How to motivate staff members • Different management styles • How to create an effective team

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Practical Risk Assessment

Fri 22nd November @ 9:30 am - 11:30 am
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
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£100 – £130 20 tickets left

Identify potential areas of risk in your own workplace with this training course. By creating an effective plan to minimise risk, this will help protect you and your colleagues from workplace hazards and ensure appropriate health and safety law is followed. Who should attend? Individuals or business owners. What will it cover? • Legislation • Risks and hazards • Risk matrices • Workplace problems

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E-Cert & Completing Export Documentation

Tue 26th November @ 9:30 am - 12:00 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£130 – £160 20 tickets left

Explore the opportunities E-Z cert can provide as a fast, cost-effective service that can support and help businesses to prepare and certify export documents online. Completing this course will enable you to complete export documentation correctly. Who should attend? Shipping clerks and individuals working in finance, logistics and sales. What will it cover? • How to complete export documents • The skills and knowledge of international trade procedures • Where to go for sources of information

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Advanced Excel

Thu 28th November @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£195 – £250 8 tickets left

Become an Excel expert by learning the applications advanced tools and techniques. This course will show you how to analyse and present your data more efficiently and effectively as well as automate tasks. Who should attend? Individuals with a good working knowledge of Excel looking to develop more powerful spreadsheets. What will it cover? • VLOOKUP and HLOOKUP • Cut, copy and paste • Creating a view • Advanced list management • Linking data • Outlines • Pivot tables •…

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December 2019

Face to Face Selling

Wed 4th December @ 9:30 am - 4:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
£195 – £250 20 tickets left

Learn the necessary practical skills and techniques required when selling to clients face-to-face. This training course will help you to understand the sales process journey and the core skills required to boost sales. Who should attend? Individuals who create new business leads, especially in a sales role. What will it cover? • The necessary communication skills required to sell • A step-by-step guide to selling • Core selling skills • Effective techniques

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Cost Control

Thu 5th December @ 9:30 am - 12:30 pm
Staffordshire Chambers of Commerce, Commerce House, Festival Park
Stoke-on-Trent, Staffordshire ST1 5BE United Kingdom
+ Google Map
Free – £160 18 tickets left

Learn how internal data such as management accounts can be utilised without a great deal of financial training. This course will help you understand the most critical factors that impact costs and how and when to take action to improve business performance. Who should attend? Managers or small business owners. What will it cover? • How internal data can be utilised without a great deal of financial training • How to plot trends and take positive action • How key…

Find out more »