Education technology and remote learning specialists, Go Live Services has become the first business to sign up to a brand-new suite of virtual services offered by Staffordshire Chambers of Commerce.
Virtual Office Services does away with the need for a physical office through a range of services such as a virtual receptionist, physical mailbox, virtual inbox, document scanning, video conferencing and use of the Chambers Members’ Lounge for workspace and meetings in a Covid secure environment.
The pandemic has turned working practices on their head with many employees now facing a future working some, or all the time from home and firms adapting to hybrid working, with a blend of home working and time in at the office.
Whilst businesses are adapting their strategies, diversifying their product offering and changing their working processes, the need for excellent customer service remains constant, and maintaining high levels of consistency is a necessity.
Joe Basketts, managing director of Go Live Services said: “I started the business in 2018, offering remote working solutions to schools. Lockdown in 2020 saw business go through the roof and we had increased the team to five people. I live in Stone, but the others are in Wiltshire, Buckinghamshire, Merseyside, and Kirklees. We had a rented office in Keele which we only used six times in 12 months, making it an expensive folly.
“I started to look at alternatives with the big players in the serviced office sector, then by chance I read about the launch of Virtual Office Services in a Chamber email. As soon as I met the Chambers team and saw the facilities, I knew it was right for the business.
“It had a real community feel as opposed to the very ‘corporate’ alternatives. It was also incredible value for money, and it fits well with the company ethos of supporting sustainable practices, right down to the fact there are EV chargers next to the building.
“The Chambers Business Lounge is an amazing workspace and we have already all met there, and my colleagues were equally impressed. Every aspect of the package is professional and portrays the image we want to put across to our clients.
Staffordshire Chambers CEO, Sara Williams said: “I am delighted to welcome Go Live Services as our first Virtual Office Services user. We launched the service in response to our members’ demands and to help maintain the service levels and professionalism customers expect. The pandemic has left many businesses reassessing the need for a physical office whilst needing reception services and somewhere for meetings and workspace. I am confident that we supply that solution in Virtual Office Services.”
Basketts added: “I can’t believe the value our business gets through Chamber membership and Virtual Office Services. We have made real cost savings through utilising numerous services including Chamber HR, which we previously paid for but is now part of our membership. I would happily recommend Chamber membership and Virtual Office Services to any business looking to cut overheads without compromising their service.”
Any business interested in finding out more about Virtual Office Services can contact Vicky Frost – vicky.frost@staffordshirechambers.co.uk
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