Appraisals & Reviews
Thu 21st November @ 1:00 pm - 4:00 pm GMT
Who should attend?
This course is specifically designed for supervisors, managers and leaders seeking to enhance their skills in performance management. If you are responsible for managing a team and want to conduct effective performance appraisals and reviews, this half-day training is tailored to meet your needs. Whether you are new to the role or looking to refine your existing skills, this course provides essentials insights for successful performance management.
Course Benefits
Throughout the course, you’ll acquire practical techniques for conducting effective appraisals. From effective communication skills during appraisal meetings to mastering the art of delivering constructive feedback and navigating challenging conversations with professionalism, you’ll develop a nuanced skill set essential for effective performance management. Moreover, the course delves into the significance of setting clear objectives and expectations using the SMART criteria, ensuring that you can establish measurable and achievable goals that drive success.
Key Topics
- Recognising the importance of one-to-ones, understanding performance management, and the benefits of effective appraisals
- Setting clear objectives and expectations, identifying key performance indicators, utilising SMART objectives, and understanding the evaluation process
- Creating a positive and open environment, honing active listening and effective communication skills, and emphasising the importance of documentation
- Balancing positive and constructive feedback, addressing performance gaps with a focus on emotional intelligence in feedback discussions, setting goals for improvement, and professionally resolving conflicts
Assessment & Accreditation
The course includes an interactive appraisal planning and role-playing session, providing participants with an opportunity to put their newly acquired skills to the test.
Chamber Members: £120.00 + VAT
Non-Chamber Members: £160.00 + VAT
*Group bookings of 3 or more delegates booking for the same course will receive a 10% discount
