Conflict Management Training
Thu 21st November @ 9:00 am - 12:00 pm GMT
Who should attend?
This course is designed for professionals at all levels within a business that want to enhance their conflict management skills. It is particularly beneficial for anyone who works in a supervisory, management or leadership role that would like to improve their communication skills, that will in turn contribute to a healthier work environment and improved organisational success.
Course Benefits
In this Conflict Management Training, you will not only gain a thorough understanding of how conflict impacts businesses but also discover how this training can significantly benefit you professionally as well as contribute to the improvement of the business you work for. By delving into the effects of conflict on business costs, productivity, and employee morale, you will learn how to improve your decision-making and problem-solving skills. Furthermore, by understanding common causes of conflict in work environments, you will be better positioned to contribute to the creation of strategies that prevent conflicts from arising and improve your problem-solving techniques to positively impact your professional relationships.
Key Topics
- Understand the impact of conflict on SMEs
- Create a positive work environment and recognise early warning signs and identify common causes of conflict
- Develop effective communication strategies and learn techniques for expressing needs and concerns without escalation
- Practice collaborative problem-solving and understand mediation and its benefits
- Create a culture of open communication and establish clear policies and procedures
- Understand the importance of written agreements
Participants will take part in group discussions and have the opportunity to address specific challenges.
Chamber Members: £120.00
Non-Chamber Members: £160.00
*Group bookings of 3 or more delegates booking for the same course will receive a 10% discount
If you are interested in this training and based in Stoke-on-Trent, Staffordshire Moorlands or East Staffordshire then you may be able to apply for a grant to cover the cost. Please email skillshub@staffordshirechambers.co.uk to obtain confirmation prior to booking.
