Quest – Grievances
Do you need help with grievance, termination, or redundancy procedures?
Conflicts in the workplace can be some of the most difficult HR processes to manage. Having procedures in place can help to alleviate the financial and human costs of handling employee grievances, terminating an employment contract or undertaking redundancy procedures. The Quest Document Library has hundreds of documents free with your membership to download, edit and use right away. You can also access a free HR Health Check for your policies and processes.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. If you have an urgent query about grievances, terminating an employee or redundancy? Call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk
Want to discuss your HR needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Employment Documentation
Do you need help with employment documentation?
Keeping your paperwork correct is key to protecting your business and complying with employment law. Whether its contracts for new starters, policies and procedures for the employee handbook, grievance and redundancy procedures and more, you have access to free documents to download, edit and use now through the Quest Document Library.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. If you have an urgent or specific query about your employment documentation, call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk
Want to discuss your HR needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Employment Law
Do you need help with employment law?
Understanding and dealing with legal issues is an essential responsibility for every employer. With the knowledge of your legal duties to your employees you can create a positive place to work – and avoid the serious financial and personal consequences of getting things wrong.
Whether it’s hiring new members of staff, contract disputes, grievances, redundancies or just staying up-to-date with changing employment law, there’s support through the Quest Document Library.
Access hundreds of free documents to download, edit and use covering HR procedures and health & safety compliance, as well as a free HR Health Check. If you have an urgent or specific employment law query, call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk
Want to discuss your employment law needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk today.
- Published in Staff & HR
Quest – Health and Safety
Do you need help with Health & Safety in your workplace?
Keeping your employees safe at work is one of the most important aspects of running a business; the cost of getting health and safety wrong can be life-altering. You can access over 100 free health and safety documents, covering safe working practices, risk assessments, fire safety, insurance and more through the Quest Document Library.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. If you have an urgent or specific health & safety query, specialist health and safety advisors are available during office hours on 01455 852037 or visit www.chamberhr.co.uk Want to discuss your health and safety needs in more detail?
Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Recruitment
Do you need help with recruitment? From hiring to onboarding, the Quest Document Library can support you from start to finish with contracts of employment, induction documents, employee manuals and more to download, edit and use right away.
Your membership gives you free access to support from Quest to help with all aspects of managing your duties to your employees through the Quest Document Library, 24 Hour HR Helpline and a free HR Health Check. Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership.
If you have an urgent or specific recruitment query, call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk Want to discuss your recruitment needs in more detail? Arrange a face-to-face meeting with one of your local Chamber HR experts.
Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Document Library
Do you need help with your HR?
Whether you’re looking to recruit and onboard new members of staff; check your compliance with workplace health and safety requirements; or deal with everyday HR tasks to effectively manage your workforce, there’s support for your needs with the Staffordshire Chamber of Commerce.
Access hundreds of documents free with your membership through the Quest Document Library. Your membership gives you free access to support from Quest to help with all aspects of managing your duties to your employees through the Quest Document Library, 24 Hour HR Helpline and a free HR Health Check.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. Resources include
• Over 400 free employment documents to download, edit and use, covering HR areas like recruitment, contracts, employee handbooks, termination of employment, grievance and redundancy procedures
• Over 100 free downloadable health & safety documents to support compliance in your workplace with risk assessments, fire safety, insurance, safe working procedures and more
• Free HR Health Check
• Downloadable employment law and policy guidance documents
Visit www.chamberhr.co.uk to get started!
Want to discuss your needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk today.
- Published in Staff & HR
Skills Hub
Are you ready to take your business to the next level? The Skills Hub can help you get there.
Our advisors can guide you through identifying training needs, developing your employees’ skills and finding funding for paid training. Whether you’re self-employed or employ up to 250 people, we’re here to support you. The Skills Hub provides support for B2B and B2C SME businesses with no restriction on your industry, as long as you’re located within Staffordshire. We’ll help you identify how specialised training can help improve your business, choose the right courses, and find funding.
Through the Skills Hub members can receive up to 48% of the cost of bespoke training courses (up to £5000). We can help fund bespoke training needs in areas that are unique to your business, like CRM or accountancy software, specialised engineering courses, or certification for specific business machinery. Get started with a free 1:21 Skills Review, where you’ll meet with an advisor to review your needs and identify training and funding options.
Call 0300 600 1066 or visit www.staffordshireskillshub.org.uk
The Skills Hub is part-funded by the European Social Funding (ESF).
- Published in Staff & HR
Trade Credit Insurance
Protect your income on overseas trading.
Whether you are trading in the UK, established internationally, or expanding into new markets, cash flow is a critical element of your commercial well-being. Issuing an invoice to your business customers does not guarantee payment on time.
Chamber Credit Insurance helps protect your business from bad debts and late payments and supports you when invoices are not paid. You can minimise your risk when exploring new markets and gain access to market expertise from Euler Hermes, the world’s largest credit insurer. Protection in three easy steps:
• The Chamber Credit Insurance team will work with you to set appropriate credit limits for your customers
• If there is a serious delay in payment from one of your customers, you will receive assistance in collecting the debt where appropriate, through the collections service
• If the debt is not collectable, for example because of insolvency, then your claim will be processed swiftly to ensure that your cash flow is not adversely affected.
Special offer for all Chamber members: Members can access 10 free credit limit opinions with Chamber Credit Insurance. With a value of £250, your 10 free credit limit opinions will allow you to immediately see the creditworthiness of new and existing customers.
You can use your free credit limit opinions to assess domestic or international customers and prospects – and gain valuable insights for your sales and marketing strategies.
To find out more call 0800 197 1298 or visit www.chambercreditinsurance.co.uk
- Published in Finance & Funding, International Trade
Document Library
In partnership with Quest we offer members unrivalled access to an online library of downloadable HR and Health & Safety documents as part of your membership package.
The resource provides everything you need regarding employment and health & safety, from contracts of employment to grievance and dismissal to compiling a comprehensive staff handbook, you will find everything you need in one place. The service is backed up by telephone support.
For more information and to retrieve your Quest password, call the Chamber on 01782 202222
- Published in Finance & Funding
Chamber Tax
Speak to the expert tax and VAT advisors at our partner Quest who can answer all your questions and offer professional advice on tax PAYE and VAT.
Also included with your membership is insurance to cover to deal with a full HMRC enquiry, PAYE and VAT disputes.
For more information and to retrieve your Quest password, call the Chambers on 01782 202222
- Published in Finance & Funding
