Insight 6
Keep in touch with your employee and customer satisfaction using business tools from Insight6.
The Team Safety and Customer Confidence Portal is an exclusive Chamber member benefit. This online survey tool gives you instant access to know how safe your employees feel at work and how confident your customers are in interacting with your premises or representatives safely. Developed to scale for businesses in any size or sector, the Team Safety and Customer Confidence Portal instantly notifies a designed member of your management team if a colleague or customer has concerns about their health and safety in the workplace.
Insight6 are customer experience specialists, providing support in customer journeys, mystery shopping, online feedback and more. Using their knowledge, they have developed the Team Safety and Customer Confidence Portal to respond to the challenging business and social environment currently facing our members in Staffordshire and beyond.
Have confidence in your ability to provide an environment that makes your employees and customers feel safe with the real-time surveys and feedback of the Insight6 business tools. Your Insight6 portal can be up and running within 48 hours, and you’ll receive full implementation training and ongoing support during your license period.
Email info@staffordshirechambers.co.uk to submit your details and access exclusive pricing for Chamber members.
- Published in Start-Up & Grow
Quest – Health and Safety
Do you need help with Health & Safety in your workplace?
Keeping your employees safe at work is one of the most important aspects of running a business; the cost of getting health and safety wrong can be life-altering. You can access over 100 free health and safety documents, covering safe working practices, risk assessments, fire safety, insurance and more through the Quest Document Library.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. If you have an urgent or specific health & safety query, specialist health and safety advisors are available during office hours on 01455 852037 or visit www.chamberhr.co.uk Want to discuss your health and safety needs in more detail?
Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Document Library
Do you need help with your HR?
Whether you’re looking to recruit and onboard new members of staff; check your compliance with workplace health and safety requirements; or deal with everyday HR tasks to effectively manage your workforce, there’s support for your needs with the Staffordshire Chamber of Commerce.
Access hundreds of documents free with your membership through the Quest Document Library. Your membership gives you free access to support from Quest to help with all aspects of managing your duties to your employees through the Quest Document Library, 24 Hour HR Helpline and a free HR Health Check.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. Resources include
• Over 400 free employment documents to download, edit and use, covering HR areas like recruitment, contracts, employee handbooks, termination of employment, grievance and redundancy procedures
• Over 100 free downloadable health & safety documents to support compliance in your workplace with risk assessments, fire safety, insurance, safe working procedures and more
• Free HR Health Check
• Downloadable employment law and policy guidance documents
Visit www.chamberhr.co.uk to get started!
Want to discuss your needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk today.
- Published in Staff & HR
Trade Credit Insurance
Protect your income on overseas trading.
Whether you are trading in the UK, established internationally, or expanding into new markets, cash flow is a critical element of your commercial well-being. Issuing an invoice to your business customers does not guarantee payment on time.
Chamber Credit Insurance helps protect your business from bad debts and late payments and supports you when invoices are not paid. You can minimise your risk when exploring new markets and gain access to market expertise from Euler Hermes, the world’s largest credit insurer. Protection in three easy steps:
• The Chamber Credit Insurance team will work with you to set appropriate credit limits for your customers
• If there is a serious delay in payment from one of your customers, you will receive assistance in collecting the debt where appropriate, through the collections service
• If the debt is not collectable, for example because of insolvency, then your claim will be processed swiftly to ensure that your cash flow is not adversely affected.
Special offer for all Chamber members: Members can access 10 free credit limit opinions with Chamber Credit Insurance. With a value of £250, your 10 free credit limit opinions will allow you to immediately see the creditworthiness of new and existing customers.
You can use your free credit limit opinions to assess domestic or international customers and prospects – and gain valuable insights for your sales and marketing strategies.
To find out more call 0800 197 1298 or visit www.chambercreditinsurance.co.uk
- Published in Finance & Funding, International Trade
Chamber Tax
Speak to the expert tax and VAT advisors at our partner Quest who can answer all your questions and offer professional advice on tax PAYE and VAT.
Also included with your membership is insurance to cover to deal with a full HMRC enquiry, PAYE and VAT disputes.
For more information and to retrieve your Quest password, call the Chambers on 01782 202222
- Published in Finance & Funding