Experian Business Profile

My Business Profile allows Limited Company Directors to determine the creditworthiness of their own business by viewing their commercial credit report and score as well as the Credit Account Information Sharing Data (CAIS) contained within it. Lenders review CAIS Data as part of their approval process and may influence the client’s ability to obtain credit.

My Business Profile highlights the positive and negative factors of their report and provides guidance on improving their credit score. Clients can register online and gain instant access to the service, they can also cancel access from within the product as well.. All Chamber members receive a 3 months free trial followed by a discounted rate of £12.50 + vat per report (50% off).

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GROWTHmapper® Recovery

Stoke-on-Trent & Staffordshire Growth Hub has invested in a cutting-edge online business diagnostic tool, GROWTHmapper® Recovery, in order to support small-to-medium businesses across Stoke-on-Trent & Staffordshire with recovery from the Covid-19 pandemic.

What is GROWTHmapper® Recovery?

The purpose-built diagnostic and planning tool was created by Oxford Innovation, supported by the Enterprise Research Centre. GROWTHmapper® Recovery is designed to minimise the risk of business failure by identifying the particular key priorities for each business, highlighting any necessary tactical approaches to creating stability.

How does it work?

Each member of the management team within the business undertakes the GROWTHmapper® recovery online questionnaire. Taking just 15 minutes to complete, it examines 6 key areas: cash-flow, finance, market, demand capability, human resources and personal resilience.

The GROWTHmapper® Recovery report contains a series of charts that highlight relative strengths and weaknesses. This, together with a fully-funded 1-2-1 Diagnostic with an Accredited Business Advisor from Stoke-on-Trent and Staffordshire Growth Hub, allows a leadership team to check for consistency in their understanding of the challenges to agree priorities for action. The Business Advisor uses the report to facilitate a discussion that focuses attention on key actions and recovery planning, all adjusted to reflect the relative levels of crisis or resilience in each area of operations.

GROWTHmapper® Recovery uses a unique intervention matrix, which provides specific options for each business dependent upon their relative position on the pathway to recovery. These are created through analysis of each operational area in the context of the impact of Covid19 on the business.

For more information please contact Richard Brace on 01782 202222 or email richard.brace@staffordshirechambers.co.uk

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Chamber Finance Finder

The Chamber Finance Finder simplifies and speeds up the funding process, matching members’ businesses with the right funding opportunities across loans, equity investment, grants and commercial mortgages. Register an account for free and within minutes, you could be matched to all available finance opportunities on the market, including the Recovery Loan Scheme (RLS). Check your eligibility and track your progress via the Chamber Finance Finder, with a team of experts readily available to support you throughout the process. Chamber members will also have access to several exclusive benefits, including:

  • 5 days a week Chamber Finance Finder hotline
  • Free financial health check
  • Templates and tools to aid your application
  • Finance updates and alerts
  • Access to a finance newsroom

To view the Chamber Finance Finder please click here.

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Business Crime Helpline

The total price tag of burglary, shoplifting, robbery, criminal damage, theft and other offences against businesses in Staffordshire is estimated at over £7,300 per hour.

The Staffordshire Commissioners Office has commissioned Staffordshire Chambers of Commerce to deliver specialist support to businesses impacted by crime. Business Crime Advisors are trained to deliver tailored support packages to businesses following a crime.

If you have been the victim of a business crime or would like to find out more information about how you can support victims, call 01782 900239.

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Europe Direct Information Centre

A Europe Direct Information Centre (EDIC) is your local information contact point on Europe.

There is a network of EDICs that will engage on EU topics of relevance to the public at local and regional level, promote dialogue on EU issues and cooperate with other EU or local information networks and contact points. Staffordshire Chambers of Commerce are working with the European Commission to deliver the Staffordshire Europe Direct Information Centre.


Locally, business confidence in the Brexit negotiations has been relatively low, and this lack of confidence has led to nervousness about exporting and importing, both inside and outside of Europe. In addition, businesses have also voiced concern regarding access to skilled and non-skilled workforces after 2019, with their being genuine worry from local EU nationals about their rights post-Brexit. The Europe Direct Information Centre (EDIC) for Staffordshire will help deal with this uncertainty in a positive and proactive manner, providing business support for employers and employees on their citizens rights and the work of the European Commission during the Brexit process.

For more information please call 01782 202222 or click here.

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The British Business Bank

The British Business Bank is a Government-owned, independently-run development bank that’s helped more than 126,000 growing businesses find the right finance option to help them reach their next ambition. Their Finance Hub has been built to help businesses understand and discover the finance options that could enable them to grow.

For more information please call 01782 202222 or click here.

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Michelin Development Fund

Michelin Development in the UK offers financial support, as well as business expertise and advice, to small and medium sized enterprises.

Michelin has always been involved in supporting local communities, however the launch of Michelin Development and a ‘Loan Fund’ with very attractive terms provides an opportunity to have a far greater impact on our ability to support the regeneration of the local business community and in particular the creation of quality sustainable jobs.

For more information please call 01782 202222 or click here.

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Trade Credit Insurance

Protect your income on overseas trading.

Whether you are trading in the UK, established internationally, or expanding into new markets, cash flow is a critical element of your commercial well-being. Issuing an invoice to your business customers does not guarantee payment on time.

Chamber Credit Insurance helps protect your business from bad debts and late payments and supports you when invoices are not paid. You can minimise your risk when exploring new markets and gain access to market expertise from Euler Hermes, the world’s largest credit insurer. Protection in three easy steps:

• The Chamber Credit Insurance team will work with you to set appropriate credit limits for your customers

• If there is a serious delay in payment from one of your customers, you will receive assistance in collecting the debt where appropriate, through the collections service

• If the debt is not collectable, for example because of insolvency, then your claim will be processed swiftly to ensure that your cash flow is not adversely affected.

Special offer for all Chamber members: Members can access 10 free credit limit opinions with Chamber Credit Insurance. With a value of £250, your 10 free credit limit opinions will allow you to immediately see the creditworthiness of new and existing customers.

You can use your free credit limit opinions to assess domestic or international customers and prospects – and gain valuable insights for your sales and marketing strategies.

To find out more call 0800 197 1298 or visit www.chambercreditinsurance.co.uk

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Document Library

In partnership with Quest we offer members unrivalled access to an online library of downloadable HR and Health & Safety documents as part of your membership package.

The resource provides everything you need regarding employment and health & safety, from contracts of employment to grievance and dismissal to compiling a comprehensive staff handbook, you will find everything you need in one place. The service is backed up by telephone support.

For more information and to retrieve your Quest password, call the Chamber on 01782 202222

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Chamber Tax

Speak to the expert tax and VAT advisors at our partner Quest who can answer all your questions and offer professional advice on tax PAYE and VAT.

Also included with your membership is insurance to cover to deal with a full HMRC enquiry, PAYE and VAT disputes.

For more information and to retrieve your Quest password, call the Chambers on 01782 202222

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