Mindful Employer Charter
Staffordshire Chambers of Commerce is delighted to announce that we have signed the Mindful Employer Charter.
The charter is a set of voluntary aspirations that encourage employers to lead from the front on issues of workplace mental health, and recognizes the employers who are working toward achieving better mental health at work.
The Chamber joins more than 1,100 signatories from up and down the country who all share the same values of championing mental health awareness and support.
“We are proud of our commitment to the charter which will help to continue conversations around mental health in the workplace”, explained Staffordshire Chamber of Commerce Chief Executive, Sara Williams.
“It’s an important time as ever to ensure that we’re providing this type of mental health support across the Chamber. Encouraging conversations around mental health is extremely important, and something that we should all engage with.
“The Chamber is absolutely committed to supporting the emotional wellbeing of everyone who works with us.”
The charter is operated by the Devon Partnership NHS Trust and provides professional workplace mental health training, information, and advice to employers.
Find out more about the charter, here. Charter Signatories | Mindful Employer (dpt.nhs.uk)
- Published in Staff & HR
Mediation Services
Resolve your business disputes today through The Chamber Mediation Service.
Disputes can be incredibly stressful, time-consuming and costly if taken to Court. Mediation involves an independent third party, called a mediator, who helps both sides to reach an agreement meaning that you won’t need to go to Court. Because of this Mediation is considerably cheaper and faster.
It also helps to maintain business relationships. There are occasionally disagreements between businesses where both sides want to reach an agreement and maintain an ongoing working relationship. Mediation is a proven way to successfully resolve the issue while maintaining the relationship.
The purpose of this innovative scheme is to help businesses resolve their commercial disputes quickly and cheaply. The cost of the mediation will be about the same as filing a claim and when successful, saves the businesses the cost of instructing a solicitor. Staffordshire Chamber of Commerce is partnering with law firms across the region to deliver
this scheme and Else Solicitors is delighted to be one of the founding partners of the scheme.
The Chamber Mediation Service recognises the opportunity for businesses with or without lawyers at an early stage to engage in the Mediation process to attempt resolution.
If you have a dispute or are involved in a dispute and you wish to use this Service please call 01782 202222.
- Published in Staff & HR
24/7 Health Advice Helpline
As a member of the Staffordshire Chamber of Commerce, your employees have free access to Health At Hand, the 24 hour telephone health advice line from AXA PPP Healthcare. From struggles to concentrate to being unable to sleep, when someone worries about their health, their performance at work can suffer.
The Health At Hand service is staffed by a team of nurses, midwives, counsellors and pharmacists who are just at the end of the phone to help put questions to rest, day or night. Improve staff motivation and engagement with this fantastic support for their health and wellbeing.Access to this service is free with Chamber membership and does not require additional insurance cover through AXA PPP Healthcare.
Access is free with your Chamber membership.
Visit www.axappphealthcare.co.uk to set up access for your team.
- Published in Staff & HR
Counselling Services
Health and wellbeing for your staff goes beyond handling the basics of health and safety.
The Chamber Health Plan includes a range of additional benefits to support your employees in and out of the office environment. With your Chamber membership get discounted access for your employees to a 24/7 advice and counselling service as well as face-to-face counselling services provided by Westfield Health. This confidential telephone service can provide professional support for wellbeing issues like stress, anxiety, problems at work, as well as guidance and information on a wide range of health and lifestyle matters.
The telephone advice line is not limited to workplace issues, help available for topics like money management, bereavement and family problems. Additionally, there is support for legal issues including consumer disputes, landlord and tenancy questions, welfare benefits and more. The service is available 24/7 to support the health and wellbeing of your staff and is staffed by trained medical advisors, professional counsellors, and lawyers. Through Westfield Health your employees can also benefit from up to six in-person counselling sessions, including Cognitive Behavioural Therapy (CBT) support.
The Counselling service also includes the complimentary online Health e-Hub, providing confidential access to wellbeing information, videos, self-help programmes, interactive tools and other resources to help. Take a proactive approach to health and wellbeing for your employees and set up your access to counselling services today. It’s a proactive tool that motivates existing employees and is a greatbenefit for recruitment – courtesy of your Chamber membership.
The 24 Hour Advice and Information line is on 0800 092 0987 or 0145 525 5123. You will need your Westfield Health scheme number to access support. Want to find out more? Contact info@staffordshirechambers.co.uk to set up your Westfield Health plan today.
- Published in Staff & HR
Health and Safety Helpline
Get help with HR when you need it with the 24 Hour HR Helpline.
We know that effectively managing HR is one of the cornerstones of a successful business. Questions about everything from recruitment, employment contracts and inductions to managing grievances, terminating employment or redundancy procedures can all take place at any time your people are working – you don’t stop needing an answer because it’s 5 PM.
If you have urgent or specific queries about HR at your business, call the 24 Hour HR Hotline on 01455 852037. This British Chambers of Commerce endorsed service is supported by Quest, an industry-leading HR and Health & Safety solutions company. Your membership benefits include unlimited, up-to-the minute advice from employment law advisors via the Helpline.
Call the 24 Hour HR Helpline on 01455 852037.
- Published in Staff & HR
Insight 6
Keep in touch with your employee and customer satisfaction using business tools from Insight6.
The Team Safety and Customer Confidence Portal is an exclusive Chamber member benefit. This online survey tool gives you instant access to know how safe your employees feel at work and how confident your customers are in interacting with your premises or representatives safely. Developed to scale for businesses in any size or sector, the Team Safety and Customer Confidence Portal instantly notifies a designed member of your management team if a colleague or customer has concerns about their health and safety in the workplace.
Insight6 are customer experience specialists, providing support in customer journeys, mystery shopping, online feedback and more. Using their knowledge, they have developed the Team Safety and Customer Confidence Portal to respond to the challenging business and social environment currently facing our members in Staffordshire and beyond.
Have confidence in your ability to provide an environment that makes your employees and customers feel safe with the real-time surveys and feedback of the Insight6 business tools. Your Insight6 portal can be up and running within 48 hours, and you’ll receive full implementation training and ongoing support during your license period.
Email info@staffordshirechambers.co.uk to submit your details and access exclusive pricing for Chamber members.
- Published in Start-Up & Grow
Quest – Grievances
Do you need help with grievance, termination, or redundancy procedures?
Conflicts in the workplace can be some of the most difficult HR processes to manage. Having procedures in place can help to alleviate the financial and human costs of handling employee grievances, terminating an employment contract or undertaking redundancy procedures. The Quest Document Library has hundreds of documents free with your membership to download, edit and use right away. You can also access a free HR Health Check for your policies and processes.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. If you have an urgent query about grievances, terminating an employee or redundancy? Call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk
Want to discuss your HR needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Employment Documentation
Do you need help with employment documentation?
Keeping your paperwork correct is key to protecting your business and complying with employment law. Whether its contracts for new starters, policies and procedures for the employee handbook, grievance and redundancy procedures and more, you have access to free documents to download, edit and use now through the Quest Document Library.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. If you have an urgent or specific query about your employment documentation, call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk
Want to discuss your HR needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
Quest – Employment Law
Do you need help with employment law?
Understanding and dealing with legal issues is an essential responsibility for every employer. With the knowledge of your legal duties to your employees you can create a positive place to work – and avoid the serious financial and personal consequences of getting things wrong.
Whether it’s hiring new members of staff, contract disputes, grievances, redundancies or just staying up-to-date with changing employment law, there’s support through the Quest Document Library.
Access hundreds of free documents to download, edit and use covering HR procedures and health & safety compliance, as well as a free HR Health Check. If you have an urgent or specific employment law query, call the 24 Hour HR Hotline now on 01455 852037 or www.chamberhr.co.uk
Want to discuss your employment law needs in more detail? Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk today.
- Published in Staff & HR
Quest – Health and Safety
Do you need help with Health & Safety in your workplace?
Keeping your employees safe at work is one of the most important aspects of running a business; the cost of getting health and safety wrong can be life-altering. You can access over 100 free health and safety documents, covering safe working practices, risk assessments, fire safety, insurance and more through the Quest Document Library.
Quest is an industry leader in human resource and health and safety solutions, with their advice and support available with your membership. If you have an urgent or specific health & safety query, specialist health and safety advisors are available during office hours on 01455 852037 or visit www.chamberhr.co.uk Want to discuss your health and safety needs in more detail?
Arrange a chat with one of the Chamber’s local HR experts. Let’s have a brew and talk about how we can help – email info@staffordshirechambers.co.uk
- Published in Staff & HR
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